RETURNS & EXCHANGE POLICY

We understand that there may be occasions when you want to return items that are not suitable. We accept returns within 30 days of delivery of your product. For hygiene reasons, product must be returned in original packaging, unworn and unused:

• Items must show no signs of wear
• Items must be unworn, undamaged and unmarked in any way
• Items must be returned to us in original packaging
• We are not able to accept returns or exchanges on items that have been worn or damaged 
• Faulty items may be returned and this will not affect your statutory rights

Unfortunately, we cannot accept any item for return which is damaged through no fault of our own. In the case the return is in an unsuitable condition, we may not accept it and will return it to the sender.

Cost of return packaging and postage is at the cost of the customer.

Please email info@stakdjewellery.com to initiate a return.